Automations

What you do every day, running on its own.

Example rule: when a client writes, Noa replies; if they don’t answer in 2 days, she writes again.

Build rules as sentences, or ask Noa for them in plain words. Organized by the client journey, with an on/off switch and a history.

Try 7 days freeSee ready-made recipes

What Automations includes

  • Along the client journey

    Arrival, viewing, closing and rentals, each stage with its own rules.

  • Ask Noa for them

    She suggests what to automate based on your agency.

  • Ready-made recipes

    They install switched off so you can review them first.

Who it is for

For anyone who repeats the same tasks every week.

Welcoming a client, reminding them of a viewing, flagging rent that’s due or sharing leads among agents. If you always do it the same way, it can run on its own, and you still see what happened.

  • Agencies with a team
  • Independent agents
  • Rental managers
  • Developers with a sales office

How it works

Choose when, say what happens and watch how it goes.

  1. Step 1

    Choose when it starts

    When something happens in ByDomu: a lead arrives, a deal changes stage, rent falls due or an envelope is signed. Also at a set time, when another system sends a signal or at the push of a button.

    • Around 60 moments across the whole agency
    • Scheduled, triggered by another system or by hand
  2. Step 2

    Say what should happen

    Send a WhatsApp template, an SMS or an email, create a task, notify someone, assign in turns, move the deal or ask Noa. With waits, conditions and different paths.

    • Conditions with “and” and “or”, waits and branches
    • Also Slack, Teams or your mailing lists
  3. Step 3

    Or ask Noa for it

    Tell her what you want in one sentence and Noa builds the rule for you to review. If you’d rather start from something ready, there are 18 recipes in six areas: leads, sales, viewings, rentals, team and integrations.

    • Welcome, round-robin, missed viewing
    • Rent reminder, lease renewal, chasing signatures
  4. Step 4

    Test it and see what happened

    Before switching it on, you test it with a sample case. Afterwards, the history shows every time it ran, who it wrote to and what is still waiting.

    • Test panel before switching on
    • A switch to turn it off in one tap

Everything included

Every feature, one by one.

What Automations does today, no fine print.

When

  • On an eventLeads, deals, viewings, listings, rentals, signatures, invoices and more.
  • ScheduledAt a set time, without anything having to happen first.
  • From another systemA link another tool calls to start it.
  • By handYou run it when you need it.
  • ConditionsWith “and” and “or”, so it only applies to the right people.

What it does

  • MessagesWhatsApp template or message, SMS and email.
  • Tasks and alertsCreates tasks and alerts whoever needs to act.
  • RoutingAssigns leads in turns among agents.
  • Your CRM up to dateUpdates the contact, creates or moves deals and leaves notes.
  • Google reviewsAsks for the review when the client is happy.

Flows and control

  • Conversation flowsA visual builder: ask, decide, hand to an agent or to Noa, book.
  • Flow templatesWelcome with questions, 24-hour re-engagement and booking.
  • Ready-made recipes18 recipes to install and adjust.
  • Noa builds themYou describe the rule and she leaves it ready to review.
  • Test and historyTest it first and see every run afterwards.

Before and after

What changes in your day.

Without ByDomu

  • Reminders depend on everyone’s memory
  • New leads are handed out by hand
  • Nobody writes again to whoever didn’t show up
  • Connecting another tool needs a developer

With Automations

  • Every reminder goes out on time
  • Leads are shared out in turns, automatically
  • Whoever didn’t show gets a message to reschedule
  • Slack, Sheets or your mailing lists, in the same rule

Use cases

How each kind of agency uses it.

  • Independent agent

    Viewings remind themselves

    One rule writes to the client the day before, and another offers a new time if they didn’t show. You just show the property.

  • Agency with a team

    Fair routing and nobody left waiting

    New leads are assigned in turns, the WhatsApp welcome goes out and the team gets an alert in Slack or Teams.

  • Rental manager

    Rent and renewals on time

    The payment reminder goes out before the due date and, as a lease nears its end, the renewal task is created.

Connects with

  • Slack
  • Microsoft Teams
  • Discord
  • Mailchimp
  • Klaviyo
  • Brevo
  • HubSpot
  • Webhooks
Every integration

Questions about Automations

If it is not here, write to us: a person will answer.

Write to us

Do I need to know how to code?

No. Rules are built as sentences by picking from lists, or you ask Noa for them in your own words.

How is a rule different from a flow?

A rule reacts to something that happens in ByDomu and takes one or more actions. A flow is a guided conversation with the client: it asks, decides based on the answer and hands over to an agent or to Noa.

Can I connect Zapier, Make or n8n?

Yes. A rule can start when another tool sends a signal and can send data to any web address. That’s how Zapier, Make, n8n or your own systems connect.

What if a rule gets something wrong?

You switch it off and check in the history who it wrote to and what it did. That’s why it’s worth testing it first in the test panel.

Which plan includes it?

Every plan. Profesional includes 5 rules and 5 active flows, Business 20 and 20, and Enterprise as many as you need. Draft flows don’t count.

Try it with your agency.

7 days free, no card required.

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